Q1: Can I have samples to test? And what is lead time for sample order?
A1: Yes,we can supply samples, the lead time for samples is 7-10 days.and buyer pay for sample cost and shipping cost.
Q2: Do you provide after-sales service?
A2: Yes,the warranty is 1-3 years, if any quality problems on our side in this period, we can send new one as replacement.
Q3 What is your company's advantage?
A3: We only supply high level quality of lithium battery and we guarantee on-time shipment,we also provide excellent
after sales service.
Q4: Do you accept OEM/ODM?
A4: Yes,it is available.
Q5: What is your lead time for the mass production?
A5: General speaking, about 25-30 days depending on different items after getting down payment and confirmation about the samples.
Q6: Are you battery real capacity?
A6: All of our battery cells with Grade A,100% new and real capacity.
Q7:Are you a factory or a trading company?
A7: we are a professional rechargeable lithium-ion battery and LifePO4 battery manufacturer, welcome to visit.
Q8: What kind of certificates do you have?
A8: We can provide CE, ROHS, FCC, IEC62133, MSDS, UN38.3 if your order quantity is big.